What would you do when faced with a situation like this?
The door opened and the weary-looking woman made her way into the periodontists’ waiting room. She appeared to be in her 40s or 50s and not at all a picture of good health. Wearing a walking cast on one leg, her steps were short and choppy. The bra strap on her left arm lay about halfway to her elbow and appeared as nonfunctional as the dangling arm itself. She stepped up to the receptionist’s window and gave her last name….